Race Roster's Registration Refund Protection Program is Race Roster's promise to participants to protect their registration purchase in the case that they cannot attend the event due to unforeseen circumstances.
Race Roster's Enhanced Refund Protection Program covers but is not limited to:
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Injury & illness
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COVID-19
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Severe weather
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Work travel conflict
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Layoffs/terminations
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Mechanical breakdowns
Standard refund protection requires documentation when a refund is requested. However, Race Roster makes the refund request process as simple as possible. Users can quickly request a refund and conveniently upload their documentation.
Purchasers of refund protection who are eligible to receive a refund will be refunded the registration cost of a non-refundable, unused registration (less the cost of the Race Roster Registration Refund Protection Program fees) within 30 days from the date a designated Race Roster Enhanced Refund Program accepts your claim, or from the date that proper written proof of such loss acceptable to them is approved.
To view the Protection Program’s terms and conditions, please click HERE. For additional information on the Race Roster Enhanced Refund Protection Program, click HERE.