FAQ

You can sign up online by following these steps:

• Click Here to choose your event city
• Click ‘Register’ on your event cities page
• Sign into your Race Roster account
• Move forward with the remaining registration prompts

Yes, you can now purchase registrations as gifts! Whether you are paying for your entire team or if you want to cover the cost for a friend to join you, this feature allows the buyer to cover the registration fee (individual or group) for other participants.
 
Click Here to watch a tutorial on how to purchase registrations as gifts.
 
Once the gift registrations have been purchased, the buyer will receive an email containing the gift codes that can be shared with the intended recipients.

Click Here to watch a tutorial on how to redeem gift registrations.

Yes, you can transfer your registration to someone else through the automated online transfer system for $12 (+ taxes and fees). Online transfers can be processed up to 3 days before the day of the in-person event, and in-person during race kit pickup.
 
To perform a transfer, log in to your Race Roster participant dashboard, click the “Make a Transfer” button, and follow the required instructions.

Due to the specificities of both registration types, we are unfortunately unable to transfer you from Virtual participation to In-person participation.

Yes, the Women's Race is an event for all ages!
 
For children under 12, we have the Petits Pas 1 km event. All participants in the Petits Pas 1 km event receive a youth-sized technical t-shirt as well as a 1 km finisher medal. Only the child participating in the 1 km event needs to be registered – parents or adults accompanying a child in the 1 km event do not need to register themselves.
 
For the 5 km and 10 km events, we require that children under 13 be accompanied by an adult living in the same household, as the safety of every participant is our top priority. We encourage everyone to put safety first when planning the event.

Yes, you can transfer distances through the automated online transfer system for $12 +tax/fees. Online distance transfers can be processed up until 3 days before the day of the in-person event, and in-person at Race Kit Pickup.

To initiate a distance transfer, sign into your Race Roster Participant Dashboard, click the ‘Transfer’ button, and move through the required prompts. 

The registration fee does not result in the issuance of an official receipt, in accordance with ARC regulations that do not allow receipts when participants receive a technical t-shirt, a bracelet, and our legendary gift bag.
 
Tax receipts are only provided for donations of $20 or more.

Yes! We will be looking for volunteers to help us during the event and with race packet pick-up at our Coin des coureurs stores.
  
To sign up as a volunteer, visit the event page for your city and click the “Volunteer” button in the left panel.

Refunds can only be provided to eligible participants who opted into and paid for the Enhanced Refund Protection Program during the online registration process. Written notice of a refund request must be given within 30 days after a refund reason first begins, or within 30 days of the event date, whichever comes first.

For those eligible who require a refund, click ‘Request a Refund’ in the confirmation email that was sent to you by Race Roster when you signed up for the event, or Click Here to complete the validation form and file your claim.

If you are missing your Registration Refund Protection confirmation email, you can reach out to [email protected] with the name of the event you registered for, and the name of the individual(s) who are requesting information regarding their Registration Refund Protection purchases. If you have any refund request related questions, and/or would like an update on the status of your claim, please reach out to [email protected]. 

Unfortunately, we are not able to offer deferrals.

Race Roster's Registration Refund Protection Program is Race Roster's promise to participants to protect their registration purchase in the case that they cannot attend the event due to unforeseen circumstances.

Race Roster's Enhanced Refund Protection Program covers but is not limited to:

• Injury & illness

• COVID-19

• Severe weather

• Work travel conflict

• Layoffs/terminations

• Mechanical breakdowns

Standard refund protection requires documentation when a refund is requested. However, Race Roster makes the refund request process as simple as possible. Users can quickly request a refund and conveniently upload their documentation. 

Purchasers of refund protection who are eligible to receive a refund will be refunded the registration cost of a non-refundable, unused registration (less the cost of the Race Roster Registration Refund Protection Program fees) within 30 days from the date a designated Race Roster Enhanced Refund Program accepts your claim, or from the date that proper written proof of such loss acceptable to them is approved.

To view the Protection Program’s terms and conditions, please Click Here. For additional information on the Race Roster Enhanced Refund Protection Program, Click Here.

Yes! Everyone is welcome! We encourage everyone to show up and support their mothers, friends, sisters, daughters, and wives.

For the safety of all participants, strollers are not permitted in the 10K Run. However, strollers are permitted at the back of the 5K Walk/Run.*

*Double-wide strollers and wagons are not permitted on the course.

While the use of earphones is permitted on the course, they are not recommended.

Dogs, with the exception of service animals, are not permitted in any of the events.

All 5K/10K participants will receive a Technical T-Shirt, Finisher Bracelet, and our legendary Swag Bag. We do not provide medals or awards for top finishers.

A virtual walk/run can be completed from anywhere, anytime. You can walk/run your own route at your own pace. Do what you feel comfortable doing. The most important thing is that you are participating to support women’s mental health programs in your community while being active.

With your Virtual registration, you will receive a Technical T-Shirt, a Finisher Bracelet, a Race Bib, and our legendary Swag Bag. All items will be delivered to your address for a shipping fee.

No, you are not required to wear your bib (which will be delivered to you with your Race Kit). However, we encourage you to wear your bib if you're taking pictures and posting on social media!

Everyone everywhere is welcome to do their walk/run and tag us on social media to show support. However, please note that Race Kits cannot be shipped outside of Canada.

No. You are more than welcome to track your Virtual time, but we will not be accepting Virtual result submissions.

You can share your photos, accomplishments, pre-event training and support for the event with our community online by tagging us on social:

Instagram: @runforwomen
Facebook: @Run_for_Women_Series
Hashtag: #runforwomen

The team captain must register first in order to create the team. Click Here for instructions on how to start a team.

Once the captain has finalized their registration, they can provide their join team link to those that would like to sign up. Click Here to watch a tutorial on how to share your team link.

Each team member must sign up and pay a registration fee (registration fees are listed per person). 

There are two ways to sign up and join an existing team:

1. Ask the team captain for their join team link
2. Manually join the team through the registration process, Click Here for instructions.

Only captains can view the team roster when they log into their Race Roster Participant Dashboard. To log into your Participant Dashboard, Click Here.

To view and manage your team, click the 'Teams' tab at the top of the page. Team captains can do the following on the Teams page: 

• Find and share your Team URL
• Find and share your Team fundraising URL
• Enable the option to receive email notifications when a new member registers
• View important details regarding your team members
• Edit team information 
• Send a message to your team members that they can view on their dashboard

In 2025, you won’t be able to bring back your team from a previous year because we are now on the Race Roster platform.

Instead, simply visit runforwomen.ca, choose your event city, click the ‘Register’ button, and move forward with the registration prompts to start your team.

The Corporate Challenge is a perfect way to bring your company together to support local mental health programs.

As a part of the Corporate Challenge, each team member is required to raise a minimum of $125 by July 1, 2025, at 11:59 pm. 

Team members who do not raise $125 by the fundraising deadline will have the amount owed automatically charged to the credit card that was used to sign up.

For more information visit runforwomen.ca/corporatechallenge or email us at [email protected].

To begin fundraising you need to be registered for the event. If you haven't registered yet, Click Here.

If you have already registered, you can start fundraising through your Race Roster Participant Dashboard, Click Here to login.

Once your Participant Dashboard is set up, you will be able to send emails and create social posts asking friends and family to support your fundraising efforts.

If you can’t remember your username or password, please email [email protected] with your registration information.

Yes! This year we have some great fundraising rewards for those who raise $150 or more. To check out the rewards Click Here. 

To donate directly to a charity, Click Here,  choose the charity you would like to support, and move forward with the required prompts.

To donate to a participant, Click Here.

To donate to a participant's fundraising goal, Click Here, choose the charity you would like to support, and move forward with the required prompts. A tax receipt will be issued to you via email for donations of $20 or more.

In-person participation: If you sign up to join us In-person, you will be able to pick up your Race Kit at the local Running Room store you select when you sign up. Swag Bags will be handed out in-person at the event after the run.

Virtual participation: For an additional shipping fee, your Race Kit and Swag Bag will be delivered directly to the address you provide when you sign up.**

*We do not ship outside of Canada.
**A complete mailing address is required at the time of registration. Incomplete or incorrect information may result in lost packages or delayed deliveries.

For Race Kit Pickup information, click ‘Race Kit Pickup’ on the left-hand panel of your event cities page to view the location, dates and times.

If you would like to pick up a Race Kit for a friend, or multiple people, please be sure to have a copy of each person’s confirmation email with you at Race Kit Pickup. Swag Bags will be handed out in-person at the event after the run.

The deadline to change your Race Kit Pickup store is 30 days before the in-person event takes place. After this deadline, no changes can be made.

To request a Race Kit Pickup store change, please email [email protected].

You will receive your Race Kit in time for the event. However, if you sign up within 2 weeks of in-person event day, you might not receive your Race Kit in time for the event.**

*We do not ship outside of Canada.
**If you provide an incomplete or incorrect address at the time of registration, this may result in a delayed delivery or lost package.

Email: [email protected]

Email: [email protected]